How to order — Solalfa · WhatsApp orders, SINPE payment
How to order

Three steps, no cart, no account

Order the way our Instagram customers always have: message us on WhatsApp with what you’d like, we confirm stock and the total, you pay by SINPE Móvil or bank transfer, and we arrange delivery.

How ordering works: pick a product in the catalog, tap Order, and WhatsApp opens with your order already written.
Step by step

How it works

  1. Pick your products

    Browse the catalog and note what you’d like. Not sure about a product? Ask us — we’ll tell you what it does and how to use it.

  2. Message us on WhatsApp

    Send us your list and where you are. We confirm what’s in stock and the total including delivery before you pay anything.

  3. Pay and receive

    Pay by SINPE Móvil or bank transfer, send us the receipt, and we arrange delivery.

Shipping

Anywhere in Costa Rica

Cost and delivery time

We ship daily, anywhere in Costa Rica, and delivery takes {{shipDays}} depending on where you are. The cost depends on your area — we confirm it on WhatsApp along with your total, before you pay anything.

Tracking your order

We let you know on WhatsApp when your order ships and how to track it until it reaches you.

Payment

SINPE Móvil or bank transfer

SINPE Móvil

Costa Rica’s instant mobile payment, from any local bank app. Send to {{sinpe}}, under the name {{sinpeName}} — the company behind Solalfa. Then message us the receipt on WhatsApp.

Bank transfer

{{bank}}, account {{account}}, under the name {{sinpeName}}
IBAN {{iban}} — for transfers from another bank.

Catalog prices are in Costa Rican colones (₡) and cover the product; delivery is quoted separately by area.

FAQ

Questions we hear most

  • Are the products original?

    Yes. We only sell original imported products, in their sealed packaging. Happy to send you photos of the product before it ships.

  • How long does delivery take?

    We ship daily, anywhere in Costa Rica, and delivery takes {{shipDays}} depending on your area. We give you an estimate when we confirm your order.

  • Can you hold a product for me?

    Yes. We hold items on a layaway plan for up to {{layawayMonths}} months, with a {{layawayDeposit}} deposit to reserve it. Message us on WhatsApp and we’ll set up instalments that work for you.

  • Do you take returns or exchanges?

    If a product arrives faulty, we exchange it — message us the same day with photos and we’ll sort it out. Exchanges are for quality issues only, not for a change of mind, which is why we’d rather help you pick the right thing first.

  • I don’t speak Spanish — is that a problem?

    Not at all. Write to us in English on WhatsApp and we’ll answer in English.

  • How do I know which product is right for me?

    Tell us your skin type and what you’re after, and we’ll recommend something — no strings attached. We’d rather you buy what actually works for you.

Got your list ready?

Message us and we’ll sort out everything on WhatsApp: stock, total and delivery.

Message us on WhatsApp