How to order — Solalfa · WhatsApp orders, SINPE payment
How to order

Three steps, no cart, no account

Order the way our Instagram customers always have: message us on WhatsApp with what you’d like, we confirm stock and the total, you pay by SINPE Móvil or bank transfer, and we arrange delivery.

Step by step

How it works

  1. Pick your products

    Browse the catalog and note what you’d like. Not sure about a product? Ask us — we’ll tell you what it does and how to use it.

  2. Message us on WhatsApp

    Send us your list and where you are. We confirm what’s in stock and the total including delivery before you pay anything.

  3. Pay and receive

    Pay by SINPE Móvil or bank transfer, send us the receipt, and we arrange delivery.

Shipping

Anywhere in Costa Rica

Cost and delivery time

The cost depends on where you are. We confirm it on WhatsApp before shipping, together with an estimated delivery time. [Rates, areas and delivery times to be confirmed.]

Tracking your order

We let you know on WhatsApp when your order ships and how to track it until it reaches you.

Payment

SINPE Móvil or bank transfer

SINPE Móvil

Costa Rica’s instant mobile payment, from any local bank app. Send to [number to be confirmed], name [to be confirmed], then message us the receipt on WhatsApp.

Bank transfer

[Bank and account details to be confirmed.] We send you the details on WhatsApp when we confirm your order.

Catalog prices are in Costa Rican colones (₡) and cover the product; delivery is quoted separately by area.

FAQ

Questions we hear most

  • Are the products original?

    Yes. We only sell original imported products, in their sealed packaging. Happy to send you photos of the product before it ships.

  • How long does delivery take?

    It depends on where you are. We give you an estimate when we confirm your order. [Delivery times to be confirmed.]

  • Can you hold a product for me?

    [Reservation policy to be confirmed.] Message us and we’ll look at it case by case.

  • Do you take returns or exchanges?

    [Returns and exchanges policy to be confirmed.] If a product arrives damaged, message us the same day with photos and we’ll sort it out.

  • I don’t speak Spanish — is that a problem?

    Not at all. Write to us in English on WhatsApp and we’ll answer in English.

  • How do I know which product is right for me?

    Tell us your skin type and what you’re after, and we’ll recommend something — no strings attached. We’d rather you buy what actually works for you.

Got your list ready?

Message us and we’ll sort out everything on WhatsApp: stock, total and delivery.

Message us on WhatsApp